Terms & Conditions

1. Use of Website & Services

You agree to use our website and services only for lawful purposes. You must not:

• Misuse or attempt to gain unauthorized access to our systems
• Interfere with website security or functionality
• Submit false or misleading information
• Copy content without permission

2. Healthcare Services Disclaimer

Calm Smiles Houston provides professional dental services delivered by licensed practitioners. However, information on our website:

• Is for informational purposes only
• Does not constitute medical advice
• Should not replace a consultation with a qualified dentist

If you have a dental or medical concern, please schedule an appointment with a professional.

3. Appointments, Cancellations, & No-Show Policy

By booking an appointment, you agree to:

• Arrive on time
• Provide accurate personal and medical information
• Notify us in advance if you need to cancel or reschedule

A cancellation fee may apply if:

• You cancel without sufficient notice
• You do not show up for your appointment

4. Financial Responsibility

You agree that:

• You are responsible for all treatment fees
• Insurance coverage is not guaranteed until verified
• Any remaining balance after insurance processing is your responsibility
• Payment is due at the time of service unless otherwise arranged

We accept major cards, insurance plans, and other approved payment methods.

5. Insurance Claims

We may file insurance claims on your behalf as a courtesy. However:

• You authorize us to release necessary medical/dental information to your insurer
• You are responsible for understanding your insurance benefits
• Denied or partially covered claims remain your responsibility

6. Communications & Consent

By contacting us, using our website, or receiving our services, you consent to receive:

• Appointment reminders
• Treatment-related communication
• SMS/text messages (if you opt in)
• Emails or phone calls regarding your care

You may opt out of marketing messages anytime, although you may still receive essential operational messages (e.g., appointment reminders).

7. Patient Conduct

We maintain a safe, respectful environment for both patients and staff. We reserve the right to refuse service to any individual who engages in:

• Abusive or threatening behavior
• Fraudulent activities
• Dishonest or disruptive conduct

8. Intellectual Property

All content on our website—including text, logos, images, graphics, and layout—is the property of Calm Smiles Houston or its licensors. You may not:

• Copy, reproduce, or modify any content
• Use content for commercial purposes
• Distribute our materials without permission

9. Limitation of Liability

To the fullest extent permitted by law, Calm Smiles Houston is not liable for:

• Website errors, interruptions, or inaccuracies
• Loss or damage resulting from the use or inability to use our website
• Any indirect, incidental, or consequential damages

Healthcare services provided at our clinic follow professional standards but may carry inherent risks. These will be discussed with you prior to treatment.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content, privacy practices, or any harm or damages resulting from their use. Access them at your own risk.

11. Minors

Patients under the age of 18 must be accompanied by a parent or legal guardian unless a valid consent form is on file.

12. Changes to Terms

We may update these Terms occasionally. Updated versions will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in Harris County, Texas.

14. Contact Information

For questions regarding these Terms, contact: